Behavioural consultation – cats

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Importance notice: Often problem behaviour can be caused by a physical issue.  Please ensure your pet has been checked by your veterinary surgeon prior to a consultation and completes the referral form below which should then be sent to us at: .

For veterinary surgeons – please click onto the document below to download the behaviour consultancy referral form.

BVBA-Referral-Form (1)

Common feline problems include:

  • Obsessive compulsive disorders such as excessive grooming
  • Inappropriate elimination around the home (fouling and or spraying)
  • Feline aggression
  • Damage to property (furniture)
  • New cat to resident dog / new dog to resident cat / new cat to resident cat[s] introductions
  • Multi-cat household issues
  • Confidence building in nervous felines

During COVID-19: Video conferencing and in-person consultations
As a result of the current COVID-19 crisis, feline behaviour consultations will be delivered in accordance to current social distancing recommendations.  We also can provide consultancy via live online video conferencing, thus Hanne can still see you and your cat[s] in your natural environment, discuss any questions plus give a diagnosis and recommended treatment plans. 

How does the consultation process work?

  • Typically a phone call to briefly discuss your case and confirm how the process works
  • You will be sent a pre-assessment form to complete and return a minimum of three working days before your first appointment
  • Depending on the case, the consultation is, typically, one session lasting around 1.5 to 2 hours
  • A follow up session[s] can be booked and are usually around 1 hour
  • Your cat’s daily routine, history and family’s expectations of your cat will be discussed and your pet’s behaviour observed either in-person or via video conferencing, and or via video previously filmed by the owner
  • Hanne will help you to understand why your cat is displaying unwanted behaviours and more importantly, how to deal with them
  • An accurate diagnosis and treatment plan will be provided
  • Telephone, video and email back up support will be available to you following your consultation for up to six weeks, so you have the support and coaching you need to ensure success

Pricing: The consultation fee is £90. This includes:

  • Your consultation
  • Mileage (within an 8 mile radius) where a face to face session has been conducted 
  • Full set of notes and behaviour modification action plan
  • Back-up advice and on-going coaching via email and telephone for approximately six weeks.

Additional coaching: Any follow-up video conferencing sessions are charged out at £30 per hour.  Payment should be made via BACS transfer prior to the consultation to secure your booking.

Mileage: Outside the 8 mile radius of Tring is charged at 0.45p per mile for any face to face sessions.

Please read our Terms & Conditions.

Cancellations and no shows policy: 72 hours’ notice of Hanne Grice Training & Behaviour business hours is required if you need to cancel or change your appointment.  Our business hours are from 9am to 5pm Mondays to Fridays.  Failure to do so will result in you being charged 50% of the full fee.  This also applies for no show appointments

Professional memberships include: The Pet Professional Guild (PPG no: 13175869), the Animal Behaviour Society (ABS), the Association for the Study of Animal Behaviour (ASAB), Animal Behavior Management Alliance (ABMA), British Veterinary Behaviour Association (BVBA), and Provisional Member of the Association of Pet Behaviour Counsellors (APBC).

Hanne holds a number of qualifications, including an MSc in Applied Animal Behaviour and Training (level 7) with Distinction, and is passionate about continued learning.

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